METATRADER 5 PLATFORM:
Articles in this section
Log files contain information similar to that on the Journal tab of a trading platform, i.e. info about starting the platform, opening and closing orders, errors, the installation of indicators and Expert Advisors, the server connection, etc.
This information can be useful when analyzing the execution of your orders, so if you contact us about an order, we may ask you to provide log files.
This guide will help you learn how to get:
How to Get Log files on Desktop Platforms
Please note that these steps work for MT5, though some names may change depending on which platform you use.
To get log files of the desktop platform:
There is a separate log file for each day, which you can see from the filename. In this case—“20230202.log”—the log files are from February 2, 2023.
Data about actions performed by Expert Advisors is stored in a separate log file. To find it:
If you need to send one or more lines from your platform logs, you can copy them directly from MetaTrader 5. To do this:
Once copied, you can send that information to our Support Team via email at [email protected]
How to Get Log files on Android Mobile Platforms
How to Get Log files on iOS Mobile Platform
In your MetaTrader 5 platform for iOS:
If you have set up an email account in the platform via the Mail app, you can also click the letter icon and send the log file there. Don’t forget to change the recipient to [email protected].
Apply now to start trading
View our collection of free education resources dedicated to help you become a more informed and confident trader.
BAXIA LIMITED
BAXIA GLOBAL LIMITED
Join the community
Risk Warning: Margin trading involves a high level of risk, and may not be suitable for all investors. You should carefully consider your objectives, financial situation, needs and level of experience before entering into any margined transactions with Baxia Markets, and seek independent advice if necessary. Forex and CFDs are highly leveraged products which mean both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford losses without adversely affecting your lifestyle (including the risk of losing the entirety of your initial investment). You must assess and consider them carefully before making any decision about using our products or services.
Baxia Global Limited is a company registered in Seychelles with registration number: 8426970-1, and is regulated by the Financial Services Authority of Seychelles with License number: SD104.
Baxia Limited is a company registered in The Bahamas with registration number: 177330 B, and is licensed and regulated by The Securities Commission of The Bahamas (SCB), (SIA-F234).
The information on this website is general in nature and doesn’t take into account your personal objectives, financial circumstances, or needs. It is not targeted at the general public of any specific country and is not intended for distribution to residents in any jurisdiction where that distribution would be unlawful or contravene regulatory requirements. Baxia Markets does not offer its services to residents of certain jurisdictions such as USA, Cuba, Sudan/Republic of Sudan, Syria, Iran, Iraq, South Sudan, Venezuela, Libya, Belarus, Afghanistan, Myanmar, Russia, Crimea, Donetsk, Luhansk, Palestine, Yemen, Zimbabwe and North Korea.
